SOFAS AND FRIENDS LIMITED Billing Policy
We at SOFAS AND FRIENDS LIMITED are dedicated to making sure that all of our customers have a clear, safe, and easy billing process. This policy explains how we bill on our website, https://sofasandfriends.shop.
1. Method of Payment Accepted
We now accept payments through:
PayPal is a safe, quick, and reliable way to pay with your PayPal balance, bank account, or credit or debit card.
All transactions are done in GBP (£ – British Pound Sterling).
2. Confirm Your Order
You will get an email confirming your order after you have paid. This email will have a summary of your order and payment information.
To get order notifications, please make sure you enter your email address correctly at checkout.
3. Safety of Payments
PayPal's encrypted platform makes sure that all payments are safe.
We don't keep any credit or debit card information on our servers.
We never get your financial information directly from you.
4. Problems with billing
If you think you were charged too much or see a charge that wasn't authorized:
Please get in touch with us right away at contact@sofasandfriends.shop.
Please include your order number, the date you paid, and a description of the problem.
We will look into it and, if necessary, make a correction or give you your money back within 7 business days.
5. Taxes: All prices on our website include the UK VAT and other taxes that apply. You won't have to pay any extra fees at checkout unless it says so clearly.
6. Bills
When you place an order, an invoice will be sent to your email right away. Please get in touch with our support team if you need a formal VAT invoice or a copy of one.
7. Transactions that didn't go through
If your payment doesn't go through:
Your order will not be processed.
You will be asked to try again or use a different way to pay.
Please contact our customer service team if you are still having problems.
8. Get in touch with us
If you have any questions about payments, billing, or need help,
SOFAS AND FRIENDS LIMITED 📍 351 Purley Way, Croydon, England, CR0 4NW 📧 Email: contact@sofasandfriends.shop 📞 Phone: +44 587 623 9855